ontheedge - frustrating!

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DolphinDawie
Posts: 59
Joined: Thu Nov 15, 2007 11:01 pm

ontheedge - frustrating!

Post by DolphinDawie »

Is anyone else struggling to make sense of the on-the-edge site?

Just spent 30 minutes of my life that I'll never get back trying to use that site.
joshpickering
Posts: 87
Joined: Fri May 07, 2010 10:37 am
Real Name: Josh Pickering

Re: ontheedge - frustrating!

Post by joshpickering »

If you're trying to find the gear that's on sale, go to the marketplace... it's in the dropdown menu "gear sales"

but yes, not the most refined site...
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Wes
Posts: 254
Joined: Sat Jan 08, 2011 10:25 pm
Real Name: Wesley

Re: ontheedge - frustrating!

Post by Wes »

It is a very badly designed site!

I ended up give up after a short while.
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Nic Le Maitre
Posts: 1326
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Real Name: Nic Le Maitre
Location: Stellenbosch

Re: ontheedge - frustrating!

Post by Nic Le Maitre »

Here is a link to the marketplace
Happy climbing
Nic
visitron
Posts: 16
Joined: Fri Feb 15, 2008 3:21 pm

Re: ontheedge - frustrating!

Post by visitron »

my life is slipping away - I hope they stick up a 'that's it folks' post at the end so we know we can go back to our normal lives
Not sure this was the best choice ram (for us anyway) - at least fighting the hordes at the warehouse was good exercise
Oakley
Posts: 127
Joined: Fri Feb 26, 2010 5:05 pm
Real Name: Theunis de Bruin
Location: Pretoria

Re: ontheedge - frustrating!

Post by Oakley »

The site really does suck- but if its so much trouble just viewing what you want to order, how do you expect me to buy it?
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dirktalma
Posts: 192
Joined: Fri Nov 19, 2010 3:04 am
Real Name: Dirk Talma
Location: Pretoria

Re: ontheedge - frustrating!

Post by dirktalma »

I have only one problem. I can't seem to send an email to order something. When I click on submit it just keeps on loading. Does anyone else have this problem?
mokganjetsi
Posts: 1727
Joined: Fri Dec 15, 2006 12:32 pm
Real Name: Willem Boshoff
Location: Cape Town

Re: ontheedge - frustrating!

Post by mokganjetsi »

please bring back the good ald-fashioned warehouse stampede :thumleft:
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dirktalma
Posts: 192
Joined: Fri Nov 19, 2010 3:04 am
Real Name: Dirk Talma
Location: Pretoria

Re: ontheedge - frustrating!

Post by dirktalma »

please bring back the good ald-fashioned warehouse stampede
I am glad they made it an online sale as I live up north
zabullet
Posts: 125
Joined: Sun Dec 09, 2007 10:49 am

Re: ontheedge - frustrating!

Post by zabullet »

Yeah, it's cool that it is online, but OTE is frustrating......I gave up after a few pages. Maybe post a full list here (PDF, Excel) instead of using OTE.

zb.
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dirktalma
Posts: 192
Joined: Fri Nov 19, 2010 3:04 am
Real Name: Dirk Talma
Location: Pretoria

Re: ontheedge - frustrating!

Post by dirktalma »

Is someone from On The Edge reading this forum?
Please post an email address or something on this forum so we can just email you guys.
I have tried sending Simon a message on the site, but I haven't received a reply. There's also no Contact Us page, which is strange
alvaourr
Posts: 40
Joined: Thu Oct 01, 2009 12:53 pm
Real Name: Ferdinand Pieterse
Location: Cape Town

Re: ontheedge - frustrating!

Post by alvaourr »

I've given up trying.

I can see some items in the market at the bottom of the home page but as soon as I click on anyone of them the followup page as an empty "market place" component with only a search box but no items.
Franz
Posts: 216
Joined: Mon Feb 21, 2011 8:45 pm
Real Name: Franz Fuls

Re: ontheedge - frustrating!

Post by Franz »

the online sale was a great idea, finally i got a chance to get stuff too without driving 1500km there, plus 1500km back (which makes it expensive).
The site however did not live up to my expectations.
Was I too late, or was less offered than i expected, or was all products not posted, or did I not find all products that were posted??
I gave up without buying - too difficult to navigate, and the product descriptions were super criptic.

Has anyone successfully purchased anything online? Please tell
Stu
Posts: 598
Joined: Thu Jun 02, 2005 7:13 pm

Re: ontheedge - frustrating!

Post by Stu »

Perhaps On the Edge should contact Gorilla to design their website 8)
visitron
Posts: 16
Joined: Fri Feb 15, 2008 3:21 pm

Re: ontheedge - frustrating!

Post by visitron »

Yup, I did eventually.
Seems that if you can: find the marketplace; get it to load; find the item; send the email before it disappears = it does actually work.

Agree- theoretically good idea, practically not so much. Not unhappy though, seeing as it did work in the end.
simonL
Posts: 30
Joined: Thu Feb 09, 2006 9:10 am

Re: ontheedge - frustrating!

Post by simonL »

Hello all frustrated Sale supporters

We're sorry to hear that the Market Place platform is not working for many of you.
The platform is actually a bit of freeware - so no quick fixes there !
We did have some additional issues early yesterday as we tried to load stuff - and the site was obviously being visited by many of you at the same time. Things have calmed down now - so hopefully it will be more stable.
We have actually had quite a few sales yesterday - so some folk have found a way.

However - in order to share opportunities to buy more fully - here are two altenative ways to buy :

1. down load the attached .PDF and select your kit (refer to rammountain.co.za for more detailed product information)
once you know what you want - send me an email on : info@rammountain.co.za
we'll send you a sales order on which to pay.

2. come on down to the warehouse and browse the boxes. However - THERE ARE NO CREDIT CARD FACILITIES - BRING CASH OF DO AN EFT AT THE WAREHOUSE. We are at unit 14, Old Mill Park, 22 Old Mill Way, Ndabeni. We will welcome visitors until Friday

hope this all helps - looking forward to seeing some of you.

Simon
janeruth
Posts: 12
Joined: Fri Aug 28, 2009 8:27 pm

Re: ontheedge - frustrating!

Post by janeruth »

Hey,

Thanks for the info on alternatives! Wondering what are your guys hours at the warehouse? :)
DolphinDawie
Posts: 59
Joined: Thu Nov 15, 2007 11:01 pm

Re: ontheedge - frustrating!

Post by DolphinDawie »

Thanks Simon!

The pdf is very handy.

Dave
simonL
Posts: 30
Joined: Thu Feb 09, 2006 9:10 am

Re: ontheedge - frustrating!

Post by simonL »

Warehouse open from 8.30 - 4.30 each day
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mountainmailorder
Posts: 95
Joined: Thu Mar 23, 2006 10:16 am

Re: ontheedge - frustrating!

Post by mountainmailorder »

Why not shop at the weekend mountainmailorder.co.za sale?
Lower your blood pressure and save 20% off *all items*, not just RAM gear.
Happening this Sat/Sun only.
We promise that you will have an extremely pleasant 5-minute online shopping experience because the site is run and managed by Gorilla, so quality guaranteed :thumright

The fine print:
* The sale runs from midnight, Friday 27 January to midnight, Sunday 29 January.
* Enter items into the shopping basket, proceed to check-out, then enter discount code 'SALE'.
20% will be deducted from the your total.
* Items need to be in stock, i.e. no back orders.
* You can preview all items *in person* at the new MountainMailOrder shop at CityROCK:
9 am - 9 pm Mon-Th, 9 am - 6 pm Fri, 10 am - 6 pm Sat/Sun. Or 24/7 at mountainmailorder.co.za
* We take EFT, cash, and credit cards.
* We deliver anywhere in SA for a nominal fee.
Last edited by mountainmailorder on Wed Jan 25, 2012 9:35 am, edited 4 times in total.
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Stefan Smeda
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Re: ontheedge - frustrating!

Post by Stefan Smeda »

burn :eye:
pierre.joubert
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Joined: Tue Apr 24, 2007 1:59 pm

Re: ontheedge - frustrating!

Post by pierre.joubert »

.
Last edited by pierre.joubert on Mon Apr 12, 2021 11:45 am, edited 1 time in total.
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Wes
Posts: 254
Joined: Sat Jan 08, 2011 10:25 pm
Real Name: Wesley

Re: ontheedge - frustrating!

Post by Wes »

Now that is a real sale.
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dirktalma
Posts: 192
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Real Name: Dirk Talma
Location: Pretoria

Re: ontheedge - frustrating!

Post by dirktalma »

Hijack! :eye:
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