It is currently Wed Apr 16, 2014 12:36 pm

All times are UTC + 2 hours




Post new topic Reply to topic  [ 8 posts ] 
Author Message
PostPosted: Mon Oct 07, 2013 3:07 pm 
Offline

Joined: Mon Apr 02, 2007 9:40 am
Posts: 726
Location: Stellenbosch
Real Name: Nic Le Maitre
http://www.wildcountry.com/products/product-recalls/voluntary-recall-rocks-and-classic-rocks-issued-07102013/

_________________
Happy climbing
Nic


Top
 Profile  
 
PostPosted: Mon Oct 07, 2013 3:27 pm 
Offline
User avatar

Joined: Sat Apr 30, 2005 8:31 am
Posts: 2871
Location: Montagu
Real Name: Justin Lawson
Posted on behalf of the South African Wild Country distributor:

Dear Customers,

Wild Country have just issued a voluntary recall on classic and anodised rocks.

Please follow the link below:

http://www.wildcountry.com/files/public ... 3%20V5.pdf

Please read this recall notice in its entirety and follow the recall instructions laid out on the PDF

We humbly apologise for the inconvenience and would appreciate if you could use your mailing lists and social media to spread the word.

Do not hesitate to contact us should you have any queries


Outward Ventures:
Tel: +27 21 683 3638
Fax: +27 21 671 4157

_________________
Climb ZA - Administrator


Top
 Profile  
 
PostPosted: Mon Oct 07, 2013 8:07 pm 
Offline
User avatar

Joined: Mon Mar 07, 2011 3:11 pm
Posts: 69
Real Name: Lizelle Makovini
Thanks for the update. Preparing the return procedure :(


Top
 Profile  
 
PostPosted: Tue Oct 15, 2013 9:10 am 
Offline

Joined: Fri Jun 20, 2008 12:08 pm
Posts: 126
Location: Durban
Real Name: Bruce Tomalin
Mine are too old, but after this and poor service from my local outdoor retailer, I am regretting my anachronistic view of ethical trade and tending towards Ebert's brand of mutually exploitive consumerism. Thanks for the tips Ebert!
C ya there...
Bruce

_________________
LCD SCUM


Top
 Profile  
 
PostPosted: Tue Oct 15, 2013 9:21 am 
Offline
User avatar

Joined: Sun Mar 22, 2009 7:34 pm
Posts: 399
Real Name: Everyday Troll
Anytime Bruce

eT


Top
 Profile  
 
PostPosted: Tue Oct 15, 2013 10:20 am 
Offline
User avatar

Joined: Mon Mar 26, 2007 10:57 am
Posts: 369
Location: CT
Real Name: Paul P
BruceT wrote:
...but after this...

What does this have to do with local retailers? If they assist with the recall they are doing their part, no?


Top
 Profile  
 
PostPosted: Tue Oct 15, 2013 10:38 am 
Offline

Joined: Thu Feb 18, 2010 9:34 pm
Posts: 11
Please note that any Rocks that are affected by the recall must be sent back to us at Outward Ventures, not to your local retailer.

The only Rocks that are affected are from the following batches: AG, AH, BII or JBE.


Please use the returns procedure here:

http://www.wildcountry.com/products/pro ... -07102013/

If you have any queries, you can email us at info@outward.co.za or call on 021 683 3638


Top
 Profile  
 
PostPosted: Tue Oct 15, 2013 1:52 pm 
Offline

Joined: Fri Jun 20, 2008 12:08 pm
Posts: 126
Location: Durban
Real Name: Bruce Tomalin
Proze - you are right about the recall aspect - I'm not blaming the locals for that (but my loyalty to WC has taken a knock...).
My gripe with my particular local retailer is that I ordered something which he then forgot about - I'll order from MMO in the future...
Its a kind of general feeling of letdown and I blame myself for being naive, gullible and old fashioned - I'll try to do better!

_________________
LCD SCUM


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC + 2 hours


Who is online

Registered users: Bing [Bot], Google [Bot], Majestic-12 [Bot]


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group